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WOW! Great job!

Trevor Jones | Published on September 24 2015

We want to say how pleased we are with the staff and service at MINI Ottawa. While traveling to Ottawa for the 2015 MINI Invasion, our car had a turbo failure and had to be serviced. Brian Jones, the Service Department Manager, set up the inspection on a Sunday while the end even was on, and the technician Steven Findlay (a very polite and professional young man) explained what the issue was and what needed to be done. Parts were ordered and repairs were completed within hours of the parts arriving on Tuesday morning. Brian Jones arranged for a lender vehicle and then on Monday, Steve Verchere, the Assistant Service Manager, arrannged a rental (paid by MINI) until we were able to get our car back. Start to finish, WOW great job! Great people! Great store! Many thanks to MINI Ottawa for getting us on the road.

Thanks, 

Trevor and Krista, Saint John, NB

Trevor Jones

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