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Fantastic Service Department

Tracey Nash | Published on September 16 2016

I have been driving for many years and I have to say that the response and treatment I have received from the service department at the Mini Ottawa dealership is the best I have ever had and is the reason I now own my second Mini Cooper S. They are responsive to concerns and always have time to answer any questions I have. They have made sure that I am happy after every visit. My car is washed after every visit. I have always named my cars and they even take the time to know and remember her name, making me feel like they care about her as much as I do. Every problem with my vehicles has been handled with care and professionalism, making sure that I know that their objective is for the issue to be resolved in a way that I am very happy. Special call out to Steve Verchere and Brian Jones who have always been available and treated me with respect, care,and understanding. Thanks to the entire team. You are the reason I keep coming back.

Tracey Nash

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